History Of The Brand
Cali Botanicals has its headquarters in Sacramento, California (hence, the name “Cali”). It is an online vendor and has been present in the Kratom market for a long while now. The fact that it has survived this long in the Kratom market tells us that it is, to some extent, a reliable and credible supplier that has a good client base.
While all of this may be true, one can’t help but question the quality of the products offered by Cali Botanicals. Other questions may be; if the prices charged by Cali Botanicals are reasonable or not? Do Cali Botanicals make any false medical claims? This article aims to answer all these questions and more.
Pricing, Deals And Discounts By Cali Botanicals
The website includes the prices of each product, which adds convenience. You don’t have to click on every product to know its worth. In general, the prices offered by Cali Botanicals are reasonable and competitive with the market. Maintaining low prices is a successful strategy in creating a pleasant experience for the clients. This feature shows its commitment to increasing customer satisfaction.
Cali Botanicals frequently offers discounts on selected products. Aside from keeping economical prices, it also has a very comprehensive Rewards program. Firstly, there is a Military Discount of 15%. Secondly, there is a system of Kratom Coins, which the customers can earn upon doing various actions. These multiple actions may include; signing up, liking Cali Botanicals’ page on Facebook, sharing that page on Facebook, placing an order, and even celebrating a birthday. These coins help with getting exciting discounts. Thirdly, there are discounts for the Referral Program. Upon successful referrals, customers get Kratom coins. Fourthly, upon first purchase, customers get a discount of 15%. There is also a 10% discount through Zelle. Fifthly, there are discounts upon purchasing half kilos of Kratom powder. The occasional coupon codes are a treat for regular and first-time customers. Coupon codes like “CaliDiscount” and “EasterSpecials” appear on the screen on special events and offer handsome discounts on all products.
Products Offered By Cali Botanicals
Cali Botanicals offers an A-class variety of strains. They offer; Green Vein, Red Vein, Maeng Da Kratom, Red Dragon, White Vein, and Green Malay, etc. An attractive feature is that it also offers samples. These samples are not only in the form of powder (as they so often are with other vendors) but also in the form of capsules. There are also sample packs that include different products. The prices, for samples, range between 3 USD – 41 USD. In terms of quantity, the following are available; 12 grams, 1 ounce. For capsules, 15 counts are available.
The following are the main categories of products:
- Kratom Powder and Leaf
- Kratom Capsules
- Kratom Extracts
Kratom Powder and Leaf
This category contains a range of products, including a powder scale. This aspect provides customers with many options. There are further sub-categories, called; Premium Kratom Blends. The prices, in this category, range between 4 USD – 40 USD. For quantity, customers have many options; 28, 56, 84, 168, 224, 500, and 1000 grams. Red Vein Borneo Kratom Powder is a popular product. Reviews indicate that this product helps in relaxing and improving the mood of the user. It helps with insomnia and reduces anxiety.
The prices, in this category, range between 5 USD – 40 USD. In terms of quantity, customers have three choices; 30, 50, and 80 counts. The product that is most bought and has the highest rating is Private Reserve Maeng Da Kratom Capsules. Reviews suggest that it does not only help with depression and anxiety but that it is also perfect for pain relief and sore muscles. It also helps in energizing the user.
The products in this category have a very high rating. The prices are around 26 USD – 50 USD. For quantity, customers can choose from the following; 3, 5, 10, 20, 28, 50, 56, and 112. The Full Spectrum 50x Kratom Tincture is the most popular product. This product contains a solid and potent extract.
The cost is around 45 USD. And customers have two choices for quantity; 500 or 1500 mg. While it is not the most bought product of Cali Botanicals, it does have a somewhat positive standing. Reviews suggest that the product is reliable.
Buying Experience With Cali Botanicals
To start purchasing from Cali botanicals, the first step is to create an account within the website. Through this account, you can add your favorite products on the “My Wish list.” You can also track your orders without any problem.
Reviews suggest that the customer service is quite excellent and active. There are many ways to contact the representatives. Firstly, Cali Botanicals has made their location public by including a map on their website. They can also be reached through the phone, email and a “Contact Us” form.
Cali Botanicals is also quite active on social media platforms, such as; Twitter, Facebook, and Instagram. They also provide their customers with newsletters. These factors are outstanding because it allows customers to have constant updates with regards to new products and discounts, etc.
With regards to shipping, reviews suggest that they are quite prompt. Cali Botanicals offers free shipping. It uses USPS mainly for shipments; First Class, USPS Priority Mail (1- 3 days), and Express Mail (1 -2 days). Cali Botanicals offers same-day shipping for products if the orders are placed during weekdays and before noon. For orders placed on Fridays after noon, delivery will be made on Mondays.
One unattractive aspect may be the fact that Cali Botanicals do not guarantee prompt deliveries since the shipment is outsourced. Moreover, it will not allow refunds for products that are delivered late.
Returns and exchange
Another vital aspect to consider the Refund Policy. Returns are allowed within 20 days of receipt of order, and the procedure itself is quite simple and reasonable. However, shipping and handling costs are not included. If the product received by customers is damaged or wrong, then Cali Botanicals will rectify that immediately and will pay for all the relevant costs in such instances. Rectification may involve replacing that product or allowing the customer to receive their money back entirely. The products that are returned must be in original condition; if they are not, customers will be charged accordingly.
Checkout and payments
The checkout procedure is quite straightforward. When it comes to payments, the following methods are accepted: Cash on Delivery (COD), electronic checks (e-checks). A problematic factor that should be considered is that Cali Botanicals does not accept credit cards. This rule may be troublesome for a few people because it is a quite common method.
Since Cali Botanicals is mainly an online store, we need to consider whether the website (which is the primary means of shopping and communication) is sufficient and user-friendly. On the face of it, the site is quite easy to function. Many vital links are made available on the forefront. There is a panel tool as well, for this very purpose.
Credibility Of Cali Botanicals
The reputation of the brand is a positive one overall. There have been a few reviews on Reddit that put into doubt the reliability of this brand. These reviews attack the overall quality and effects of the product. But it is essential to keep in mind that such reports are few and the good mostly outweighs the bad. The fact that Cali Botanicals has survived this long is the Kratom market also goes to show that they have a sufficient client base and that these clients are satisfied.
With regards to the methods Cali Botanicals uses in the manufacturing of their products, they again don’t disappoint. They directly deal with their farmers; this ensures that the products are of top-notch quality. All their products originate from Indonesia and Malaysia. And they continuously mention that all their products are organic. The relevant farming process is a meticulous one and requires care. Manufacturers take full measures to ensure that there is no contamination, such as; triple washing of the leaves in sterile water, using a greenhouse.
The fact that Cali Botanicals is so transparent about their procedure goes to show that they are committed to their clients. This feature also reflects them in an entirely positive light. This feature is reinforced by the fact that for every product, there are detailed descriptions. They have also mentioned briefly how their products are lab-tested.
Is Cali Botanicals Involved In Any Unethical Practices?
Cali Botanicals has made a link available on their website, called “Lab Tests,” upon access an error occurs. If customers can’t access such essential information and can’t confirm the legitimacy of the brand, then one can sensibly question the reliability of the brand.
There was also a recent article by CNBC. In this article, statements, and worries of the FDA with regards to Kratom in general. The FDA cited Cali Botanicals as an example when saying that companies are making false medical claims. They noted that Cali Botanicals is giving the wrong impression that Kratom can be used to battle opioid addiction.
Moreover, there are also links for “Blog” and “Reviews” on the website. However, upon access of these links, an error occurs. This problem puts into question the legitimacy and credibility of the brand. Maybe Cali Botanicals does not want potential customers to access negative reviews.
FDA and kratom
Furthermore, the FDA has recommended consumers to avoid Kratom in general, due to contamination with Salmonella and heavy metal poisoning. Research and reviews have indicated that measures were taken by Cali Botanicals to counter this. Wonderland Labs tested Their significant strains. Results showed that they were free from any poisoning and contamination. However, the shop has not overcome the problem completely. That’s because customers can’t access the link of “Lab Tests.” And this puts into question the sincerity of Cali Botanicals.
Cali Botanicals offers a diverse range of products and has many positive reviews. But it should not be forgotten that there are also negative reviews. Also, their legitimacy is put into question when considering lab results. Although customer service may be perfect, a sensible purchaser realizes that quality is the most crucial factor. And judging by all the facts, one can safely question it.