Address: 12200 N MoPac Expy
Austin, Texas 78758
Ph: Chat/Email to request
Coupon Code: STORM35 (kratomw.co/storm35)
Payment Options: CC, Venmo, CashApp, Bitcoin, Check
Overview Of The Brand
Kratom is known by many names. The scientific name of the plant is Mitragyna. The locals of the tropical Southeast Asian region call it ketum and Korth. The plant has been associated with a broad spectrum of benefits. The locals have used it for quite some time.
Over the past decade, the plant has gathered much mainstream attention. People have started to lean more and more towards using the plant over traditional pharmaceuticals because of Kratom’s natural and organic qualities.
The plant has been associated with pain-relieving effects by various users online. It has also been known to increase focus and ease the tendency to procrastinate.
For these reasons and many others, people are looking for natural alternatives, and one such option is Mitragyna Speciosa (Kratom).
However, when you are trying out Kratom for the first time, one of the most important things to research is which online vendor you will use. When there was a boom in Kratom’s supply and demand, many brands and vendors started selling poor quality kratom to customers.
This unfortunate trend littered the USA with inferior quality products, causing multiple health issues and bans on Kratom powder in multiple States. Various factors distinguish good reliable brands from bogus ones. To best help you with your search, we’ve written reviews of some of the most significant Kratom vendors online.
Today, we’re reviewing Kratom Wave, a trending vendor from Austin, TX, with over 270+ glowing reviews on Trustpilot. The brand has been operational for quite some time, managing to generate an extremely loyal following. Many exciting features separate Kratom Wave from the usual run-of-the-mill Kratom vendors online.
Moreover, they have an overall positive customer image in the Kratom industry, which also accounts for a lot. We have keenly gone over every feature of the brand and brought you an unbiased review to assist with your kratom shopping.
Key Features Of The Brand
1) Aim Of The Company
A grand vision always motivates any great company. The same holds for Kratom Wave. The company aims to become a dominant player in the Kratom market. They aspire to be the first brand customers think of when seeking to purchase Kratom online from a trusted company.
The brand focuses on providing quality Kratom to its customers at a reasonable price tag. They also have an incredibly functional website. Everything about the brand screams customer comfort and satisfaction.
2) Forms Of Kratom
Another important key factor that comes into play while buying Kratom is the various forms of Kratom on sale. Mitragyna Speciosa can be used in various forms, such as fresh ground leaves that can be chewed on to boost energy or brewed into tea. Kratom can also be pulverized into leaf powder, encapsulated, and even processed in the form of liquid tinctures and extracts.
When it comes to Kratom, every customer has a preference. Some people prefer their Kratom in a dry powder form. Other users enjoy extracts and tinctures. Any decent brand should have many types of Kratom for sale.
Kratom Wave is currently selling all three major Kratom types (powder, capsules, extracts) in their online store. A huge benefit if you’re considering a one-stop-shop experience.
3) Strains On Sale
Any reliable brand should offer all three significant kratom strain categories, including White, Red, and Green. While Kratom may have different strain families based on the region, all strains filed into one of the main color vein types. Each of these vein colors provides its own unique set of benefits.
Kratom Wave currently sells all three dominant Kratom strains. They also have rarer strains available, such as Gold, Yellow, and Super Green. This vendor has seriously made sure that they can provide something for every taste palate and Kratom preference.
Wave’s white strains include White Maeng Da, White Bali, White Borneo, White Elephant, White Indo, and Ultra Enhanced Indo (UEI). Their green Mitragyna selection includes Green Borneo, Green Hulu, Super Green Malaysian, Green Maeng Da, and Green Cambodian. Finally, Red Kratom available includes Red Maeng Da, Red Bali, Red Borneo, Red Sumatra, and Red Dragon Kratom.
Kratom Wave’s strains are imported from the most reputable harvesters in the USA and Southeast Asia. These farmers are not typically available to the broader consumer market, choosing to only sell to companies who have developed wholesale relationships over a long time.
Kratom Wave ensures that its suppliers follow health code guidelines, allowing them to serve the purest quality Kratom online consistently. All of these strains have a detailed description on the website to help you make an informed purchasing decision without leaving the site.
4) Lab Testing
Lab tests are another important indicator of a quality kratom brand. Buying products from brands that do not adequately test their products can be dangerous to your health.
Strains that are impure or untested can cause medical complications, including severe nausea, aches, and stiffness. It is essential to always buy products from a vendor that has the strains adequately tested.
Kratom Wave tests all of its products to make sure that there is no contamination in the products. They assure their customers that all of the strains on their website have been adequately screened. Only then do they appear on the websites. Any product that does not meet quality standards is not sold to the customers.
5) Is The Brand Making False Medical Claims?
The FDA has strict guidelines when it comes to Mitragyna. The substance cannot be used for medicinal purposes. Many brands used to make medical claims on their website, which were misleading the public. Hence, it was declared illegal to make dangerous health claims about the kratom products being sold by a vendor.
Kratom Wave has a very confusing standpoint when it comes to making health claims. The brand has detailed descriptions of all its strains. In these descriptions, there are medical claims that include anxiety relief, ADHD betterment, and pain relief, to name a few.
On the other hand, the brand disassociates itself from all these claims. It does this by stating that their products are not meant for medical purposes.
They also have mentioned that the statements on their website are not FDA approved. One can also argue that these claims are not specific enough to be classified as health claims. Kratom Wave is most likely just highlighting the overall benefits of their products to help customers make a better purchase decision. Another explanation is likely that Kratom Wave seeks to comply with its pledge to remain honest and provide the public with accurate information.
6) Shipping and Payment
Kratom Wave’s shipping rates and policies are desirable. Same-day shipping is possible Mon-Sat for orders submitted by 3:00 PM every day. They have three types of shipping: USPS 1st Class (4-9 days) for $5.35, USPS Priority Mail (2-3 days) for $8.65, and USPS Priority Express (1 day) for $28.20.
There are two free shipping options, with availability depending on your order total. Free 1st Class Shipping is applied to orders over $49.99. Free 2-3 day Priority Shipping is available for orders over $99.99. They ship all over the United States and Canada, where Kratom is legal.
The brand also guarantees same-day shipping to ensure that the products are delivered at Amazon speed. The payment methods are just as important as shipping. Wave’s accepted forms of payment include Credit Card, Venmo, CashApp, PayPal (upon request), Bitcoin, E-Check, Cashier’s Check, Money Order, Cash-on-Delivery, Bank Transfer, and Zelle Pay.
7) Return Policy
The return policy with Kratom Wave certainly stands out. Every reliable brand always has a return policy to ensure that the customers are satisfied with the products they are buying. In the case of an unsatisfactory product, Kratom Wave makes sure that the customers’ complaints are entertained accordingly.
Most brands have a return policy of 30 days in case of defective or improper products. Kratom Wave, however, has a return policy that lasts for 90 days. This policy puts customers at ease, but it also depicts the confidence the vendor has on its products.
This feature becomes extremely important when dealing with online vendors. Many bogus brands and substandard vendors provide false contact information or none at all. This incorrect information makes inferior brands impossible to verify for quality. Kratom Wave has nothing to hide from its customers.
They have detailed information about their sources and strains present on their website. The brand also has buyer’s guides for beginners just venturing into the world of Mitragyna. Kratom Wave has left no stone unturned in providing the most comfort to its users.
9) Customer Service
Proper customer satisfaction is the top goal of Kratom Wave. The brand has always aimed at keeping its customers happy. They entertain all the complaints from the customers. Other than the complaints, the brand has its email, and phone number displayed to take queries.
They have separated their emails for different categories to make sure that customer emails reach them the fastest. The brand has shaped the entire website to better the shopping experience of the customers. These factors prove that they prioritize their customers above everything else.
Best Selling Products
The brand is selling a variety of different strains of Kratom to its customers. Their Kratom is imported from trustworthy harvesters in the Southeast Asian region and stateside in the United States. Their Green Maeng Da is amongst some of the fan-favorite strains on the online store. It has a perfect balance of alkaloids, and many users have praised its potency. Not only does the strain kick in efficiently, but it also lasts long.
Other than the Green Maeng Da, the Red Bali is another bestseller due to its uniquely dark red color profile and extremely sedative qualities. Their Red Bali has been associated with stress relief among the users of the strain. It has also been associated with decreased stress and anxiety levels and increased focus at lower doses. Red Bali is a favorite among patients of anxiety and panic disorders. It has been known to decrease mania and induce a sense of well-being.
How Does Kratom Wave Compare With Other Brands?
As far as pricing is concerned, the brand is economical and easy on the pockets compared to overtly high-end brands. Furthermore, there is no compromise on the quality of Kratom sold, making the price tag more attractive. Moreover, there are always new coupons and discounts underway, which only improves the shopping experience with Kratom Wave. This company also has a delightfully, useful website that is updated every day with new content.
- Social Media Presence
Almost all successful online businesses currently have a strong social media presence to make more customers aware of their products. Kratom Wave is no exception. They have put serious effort into staying active on popular platforms, such as Facebook, Instagram, Twitter, Reddit, TikTok, and Pinterest.
- Customer Support
This assistance is one of the salient features of Kratom Wave. The brand is meticulous when it comes to customer satisfaction. They have an online assistant to answer the queries of a customer as they shop on the website. This feature makes the entire shopping experience much smoother thanks to all the questions promptly available.
- Website Design
Another new benefit of the brand is its latest website update. The website is not too flashy, nor is it poorly developed or unusable. It is a perfect blend of innovative and navigable. The brand has several educational articles regarding various Kratom strains. These articles are useful to the customers, especially if they are just entering into the kratom world.
- Popular Strains
Many kratom brands use fabricated names to sell their kratom products. Kratom Wave believes in genuine quality and does not sell their Mitragyna using any fictitious names. Their strains are traditionally named and are not sold with the intent to mislead customers.
- Rewards Program
If you like lots of discounts and savings, Wave has a fantastic rewards program. It was tricky finding additional information about the details of this program, but here’s what we found:
Fifty points are given when you create a new account. Points are also earned by ordering products. You earn 5 points for every $1.00 spent. Every 50 points you use will apply a $1.00 discount at checkout. The savings can be applied to your first order, and the points add up ridiculously quickly.
- Lab Reports
Lab tests were not readily available on Kratom Wave’s website. However, I was able to have their latest report emailed over pretty quickly after requesting it for this review. Although Kratom Wave has ensured the customers that their strains are lab tested and pure, there is no evidence on their website.
- Vague Policies
Their return policy is okay…but it’s not as detailed as other companies’ policies. However, this line from their Return Policy is reassuring:
“If you are not satisfied with your purchase, you may return it to us at any time for a full refund within 90 days of purchase. Kratom Wave will also cover the cost of return shipping at no expense to the customer.”
We found hardly any red flags after reviewing this brand in depth. Kratom Wave goes through long strides to provide the highest quality kratom available online. That level of dedication to customers shows in the potency of their powder and excitement in their Trustpilot reviews.
Andrew Coria, Kratom Wave’s founder, and his team all seem to value customer satisfaction over making a quick sale — a truly remarkable position for a Kratom company in 2020. Their super fast shipping, high quality products, thoughtful packaging, customer support, and member-exclusive discounts pile on even more reasons to give this vendor a try.